Frequently Asked Questions

Online Ticket Sales

Tickets are available here on our site. Just click on the TICKETS button next to the show you wish to attend and follow the prompts. We accept Visa & Mastercard for online ticket sales.

Outlet Sales

Tickets are available in advance at Sound Garden in Armory Square for cash only purchase. When available, tickets may also be purchased from local bands on posted events. If tickets are not sold out, tickets can be purchased at the door of events. We accept cash, Visa, and Mastercard.

Fees on Ticket Purchases

Online ticket purchases have an applicable convenience fee. Outlet purchases have a $2 per ticket fee. Tickets purchased at the door of an event via Credit Card have a $1 per ticket fee. Tickets purchased through local bands or via cash at the door of an event have no additional fee.

Sold Out Shows

To ensure that you are guaranteed entry to the show, we recommend that you purchase your tickets in advance. Once a show is sold out, we can’t do anything to help you, other than allow access to one individual each time one leaves. This scenario is avoidable by buying in advance.

Seating

All shows are General Admission. For disability assistance, please contact the venue of the event in advance to make arrangements.

General Policies

  • No SLR level cameras or photography unless specifically permitted by management in advance. No video permitted at any times.
  • No refunds or exchanges on your tickets, no exceptions.
  • Absolutely no fighting, stealing, tagging, or being rude to guests or staff!
  • Follow all posted information within each venue to avoid altercation and/or ejection.

If you have any questions about events not found above, please contact us at syracuseshows@gmail.com. Be sure to view our social media pages on Facebook, Twitter, Instagram, or Tumblr, before inquiring.